Frequently Asked Questions
COM is reviewed on a case by case basis. To submit your request, complete the COM/COL form and send an 8×8 memo to the address below. Request reviews are completed in 5-7 business days from receipt of memo. Approved COM/COL is NOT sent to this address for production. The delivery address will be provided on the Order Acknowledgment when transacted.
(memo shipments only)
200 Lexington Ave Ste.1301
New York, NY 10016
Attn: COM Review Dept.
Any available files will be listed under each respective product page.
Shipping and delivery fees are calculated based on the entire order, with a minimum delivery fee of $375, and can be provided with a quote request. (Corda Pendants, Corda Sconce, and Alça Tables excluded)
Shipping is available EXPEDITED via AIR with lead times estimated around 8 -10 weeks and ECONOMY via OCEAN estimated around 18-22 weeks. IN STOCK items, pending inventory availability, will delivery in < 2 weeks anywhere in the contiguous US. A current estimate will be provided at the time of a quote request or purchase order.
Claim requests must be submitted within 48 hours of receiving your goods and provided with supporting documentation and images. Claim review is approximately 7-10 business days.